Better systems.
Stronger people.
Sustainable performance.

At Carpenter Additive, I led a team of five and deployed AS9100 and AS9120 for aerospace supply chains. During a US secondment in Pennsylvania and Alabama, I developed an AS13100 framework for global deployment, integrating requirements into the existing AS9100 QMS. I subsequently supported UK manufacturing on an interim basis before permanent appointment as Head of Manufacturing.

As senior sponsor for the powder characterisation laboratory, I set expectations and the accreditation route, with a project manager reporting to me and an enabled laboratory team. ISO17025 accreditation met a Rolls-Royce requirement and enabled commercial opportunities across space, aerospace and Rolls-Royce development projects.

At Atlas Copco, I was a site Senior Leadership Team member in an IATF-certified automotive manufacturing and industrial service environment, leading SHEQ and supporting approximately 15 people across supplier quality, SHE and IATF engineering leadership.

Built a customer-focused quality team around APQP-led planning, efficient PPAP delivery and direct engagement on RFIs and problem solving. Increased project compliance and reduced field equipment concerns; established weekly customer open-point meetings to accelerate resolution.

Sponsored digitisation and quality assurance capability projects. Advanced vision systems for metrology and digital tools, including AI, for 8D investigations. Initiated and sponsored a harmonised IATF core-tools platform project, including laboratory information requirements; reviewed solutions and selected a preferred platform, ready for planning and costing. Guided supplier qualification routes and PPAP requirements, with targeted pFMEA coaching.

At Carpenter Additive, I managed the implementation of ISO13485 for medical supply chains and later led deployment at a US facility, with the UK operating as the central site. My responsibilities spanned quality engineers, laboratory technicians and operational specialists.

I developed procedures, reviewed process capability and assessed cleanroom risks to replicate relevant UK processes in the US operation. The US facility successfully achieved ISO13485 certification.

At ALPLA (Apr 2007 - Mar 2016), I led quality simultaneously across two customer-integrated homecare packaging facilities, with site safety coordination, ISO9001/ISO14001/ISO22000 deployment and regional APQP training. Worked with customers on storage and bottle silo qualification to prevent damage; qualified EBM and SBM moulds through capability studies and in-process SPC. The organisation received a customer-service award from North of England Excellence.

At BPI (Sep 1998 - Apr 2007), I progressed from FLT Operator to Process Technician, then gained promotion and relocated to lead a £33m-turnover operation as Process Manager, covering five shifts and warehouse distribution. Later, as Production Services Manager, combined QA management with quality engineering and laboratory leadership for food packaging.

Deployed WCM and developed Mission Directed Teams; successfully implemented HACCP with critical control points embedded in 5S. Experience included ISO9001, ISO22000, BRC-IOP and Navision ERP super-user responsibilities.